Terms of Service

Last updated: October 2024. These Terms of Service govern your access to and engagement with Sylvaxo Software Studio Inc.

1. Scope of Engineering Engagements

Specific milestones, deliverables, timelines, and commercial consideration for software development are defined in individual Statements of Work (SOW) or Pod Engagement Agreements executed between client and Sylvaxo.

2. Intellectual Property Transfer

Upon full settlement of associated invoicing, client receives 100% intellectual property ownership of all custom software, Figma files, documentation, and source code generated exclusively for client under the designated SOW.

3. Warranties and Production SLA

All deliverables come with a designated 14-day warranty for sprint deliveries, and continuous 24/7 P1 incident coverage for active monthly dedicated pods.