Privacy Policy

Last updated: October 2024. Sylvaxo Software Studio Inc. (“Sylvaxo”, “we”, “our”) respects your privacy and is committed to protecting your technical specifications, customer information, and communications.

1. Information We Collect

When you engage with our studio through our project intake form, contact channels, or client portal, we collect business contact details (name, email, phone number, company name) and technical project briefs. We do not sell, rent, or trade your information to third-party data brokers.

2. Mutual Confidentiality & NDA

All technical diagrams, code repositories, PRDs, and architecture documents shared during project scoping or active development are held strictly confidential under our standard mutual non-disclosure agreement.

3. Analytics & Telemetry

We employ cookieless or privacy-compliant telemetry to monitor Core Web Vitals, page latency, and system security. Users may customize or withdraw non-essential telemetry preferences at any time via the Cookie Settings trigger in our footer.

4. Contact Our Data Protection Officer

For inquiries regarding data erasure, GDPR compliance, or privacy auditing, please email getsylvaxo@gmail.com.